infotexture » Online Help http://blog.infotexture.net Technical Communication & Information Design Tue, 08 Jun 2010 12:36:02 +0000 en hourly 1 Apple Xserve Field Guide http://blog.infotexture.net/2008/11/25/apple-xserve-field-guide/ http://blog.infotexture.net/2008/11/25/apple-xserve-field-guide/#comments Tue, 25 Nov 2008 08:50:26 +0000 roger http://blog.infotexture.net/?p=241 Xserve Field GuideApple has released the Xserve Field Guide, a web application designed for service technicians that need quick access to server maintenance information during on-site repairs.

The guide is available at two different URLs, one for desktop access via Safari or other Webkit-based browsers and another for mobile access via iPhone or iPod touch.

The guide is a nice example of user assistance closely tailored to the needs of the intended audience.

[via TUAW]

]]> http://blog.infotexture.net/2008/11/25/apple-xserve-field-guide/feed/ 0 Building Apple Help with OmniOutliner http://blog.infotexture.net/2008/10/09/building-apple-help-with-omnioutliner/ http://blog.infotexture.net/2008/10/09/building-apple-help-with-omnioutliner/#comments Thu, 09 Oct 2008 08:36:55 +0000 roger http://blog.infotexture.net/?p=229 William Van Hecke, Omni Group’s User Experience Lead has released Helpify, a Python script that turns specially-formatted OmniOutliner files into Apple Help books.

Helpify iconHelpify provides a very simple means of generating HTML that is properly formatted for use as Apple Help, including navigation links, abstracts and the HTML comments used as segment commands by Apple Help. Though it’s not a full-blown help authoring tool, Helpify is used to create the help books for all current Omni Group products.

If your project is not too complex and you have a copy of OmniOutliner lying around, you might want to give Helpify a try. Big thanks to William and Omni for releasing this very useful tool!

]]> http://blog.infotexture.net/2008/10/09/building-apple-help-with-omnioutliner/feed/ 0 iChm Adds Index Search http://blog.infotexture.net/2008/09/04/ichm-adds-index-search/ http://blog.infotexture.net/2008/09/04/ichm-adds-index-search/#comments Thu, 04 Sep 2008 08:51:00 +0000 roger http://blog.infotexture.net/?p=209 Keeping up the franctic pace of nearly weekly releases, Robin Lu has once again updated iChm to include another user-requested feature. Version 1.3 now allows you to search the index — this great little app just keeps getting better!

]]> http://blog.infotexture.net/2008/09/04/ichm-adds-index-search/feed/ 1 iChm Adds Index Support http://blog.infotexture.net/2008/08/27/ichm-adds-index-support/ http://blog.infotexture.net/2008/08/27/ichm-adds-index-support/#comments Wed, 27 Aug 2008 13:04:47 +0000 roger http://blog.infotexture.net/?p=199 Shortly after the well-received release of iChm 1.1.1, Robin Lu has responded to popular demand and updated his CHM Reader for Mac OS X with support for indexes.

iChm index popupThe sidebar now includes a small popup menu (shown at left) which toggles the sidebar to display either the table of contents or the index.

Congratulations to Robin for listening to users and reacting so quickly!

With the new index feature, Sparkle-based application updates and the tag-powered bookmarking system mentioned earlier, iChm is certainly the best CHM viewer available for Mac.

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